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Field Technician - Hiring Immediately! Virtual Hiring Event.
Full Job Description
Problem solver with a technical aptitude. Customer service enthusiast and safe driver. Sound like you? Then working as a Field Technician at Spectrum may be right for you.
At Spectrum, we keep more than 31 million customers connected. As a Field Tech, you’ll play an essential role in our mission to connect our customers to superior communications and entertainment products with the highest quality service. You will resolve cable and Internet issues, and install Spectrum’s high-performing cable, TV, Internet, and Voice products throughout your community.
BE PART OF THE CONNECTION
As you drive from location to location, you’ll build relationships with a diverse-base of customers and deliver technical solutions. This is a career that grows with you, and the knowledge you gain will take you far.
WHAT OUR FIELD TECHNICIANS ENJOY MOST
Becoming a U.S. Department of Labor broadband certified technician through our paid National Registered Apprentice Certification program
Interacting face-to-face with customers and making a difference in their lives by connecting them to who and what matters most
Collaborating with a team of supportive peers and managers
Experiencing interesting work and new surroundings each day (this is not a desk job)
Real opportunity to build a strong foundation for a career that progresses as you do
Exercising on the job, from lifting weight-bearing equipment and gear (cancel that gym membership!)
Driving a company vehicle safely (free gas, too!) and receiving their own company tools
No two days are ever the same as a Field Tech. You’ll work in sun, rain, or snow and operate from high, outdoor places to tight, indoor spaces—all while carrying tools and equipment. This physical role requires the ability to lift heavy equipment (up to 75 pounds and 28 feet long). If you’re comfortable working in these conditions, we want to hear from you.
WHAT YOU’LL BRING TO SPECTRUM
Required Qualifications
Education: High School diploma or equivalent
Technical skills: Ability to operate hand tools and handheld mobile devices
Skills: Effective communication, outstanding customer service
Abilities: Critical thinking, problem solving, sound decision making, managing priorities
Travel Ability: Daily travel; valid state driver’s license and safe driving record
Schedule: Ability to work a variety of schedules including nights, weekends, and holidays
Preferred Qualifications
Experience working in customer service, construction, electrical, technical or related field
Industry certifications, such as low voltage or Cisco Certified Network Associate (CCNA)
Technical requirements
After signing up, you will be sent an email with instructions on how to connect.
Please be prepared to join the virtual interview from a quiet place using a desktop or mobile device with a working speaker, microphone, and camera. Check to see if your network connection can support an online session. A plugged in ethernet cable or a strong WiFi network signal will help avoid time delays during your conversation.
Preferred dress code
Casual (come as you are, but please be presentable)
About Spectrum
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 95,000 individuals working together to serve more than 31 million customers in 41 states. Watch this video to learn more.
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. Learn about our inclusive culture.
Benefits:
Company vehicle and gas card:
In most locations, our Field Technicians take their vehicle home and drive to work each day. This allows our Field Technicians to save wear and tear on your own vehicle, not to mention the money you will save on gas each week commuting to work.
Boots, tools and uniforms:
There is no out of pocket expense to get started. Spectrum provides an annual allowance to purchase work boots and uniforms, plus the tools needed to perform your job.
No Annual Cost Increase for Medical, Dental and Vision:
Spectrum continues to invest in our employees by keeping health benefits affordable. In 2022, for the 9th consecutive year, Spectrum absorbed the full cost increase for medical, dental and vision health plans!
Employee Cable Services:
Spectrum employees enjoy free or discounted internet, cable and in-home phone services if they live within the Spectrum network.
What is a virtual interview?
Virtual interviews help employers connect with job seekers when they are not in the same physical location. Since hiring is a human process, employers would like to talk with you online (chat, video or phone) to see if you meet the requirements for the job.